Account versus workspace
Your account represents your identity. A workspace is an organization’s shared environment, and your membership connects that identity to it. Access to a workspace can change without the account itself disappearing; the exact model depends on the service.
Keep recovery details current
Use an email address you can access and follow your organization’s rules for recovery. If your employer manages sign-in, the recovery path may run through its IT team rather than an individual password reset. Do not store recovery codes in an unsecured document.
Before changing or leaving
Review which workspace you are in and who owns shared work. Leaving an organization, deactivating an account, and deleting personal data are different actions. Ask an administrator what happens to messages, files, and billing before taking an irreversible step.
Make an account inventory
Write down which email address belongs to each work identity, which organizations it can access, and who manages the sign-in method. Do not write down passwords in this inventory. If a company changes email domains or an employee changes role, confirm the migration procedure before creating a replacement account. That helps preserve the intended workspace membership and avoids duplicate identities. The administrator should also know who owns any integrations tied to the old account.
Choose the next step
| Situation | What to check |
|---|---|
| A work email changes | Ask IT how the identity and memberships will be migrated. |
| A person changes teams | Review access and remove privileges no longer needed. |
| An account is leaving | Identify shared work and integrations that need a new owner. |
A practical checklist
- Identify the email and sign-in method on the account.
- Review workspace memberships and notification settings.
- Store recovery methods securely.
- Ask about data and ownership before leaving.